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How hundatoto Handles Your Personal Information

Your account details, wallet activity, and browsing behaviour on hundatoto are collected and used only for the purposes described in this policy.

Account Data ProtectedDANA · OVO · GoPay Transactions CoveredIndonesia-Applicable PolicyYour Access Rights Included
hundatoto How hundatoto Handles Your Personal Information
DATA HANDLING STANDARDS

How We Protect and Manage Your Data

Data security on hundatoto covers both your account credentials and the transaction records linked to your wallet activity. Here is how each area is handled.

Account Security

Your password and account credentials are stored using one-way hashing. We do not store plaintext passwords. Login sessions use tokens that expire, and suspicious activity triggers an OTP verification step to your registered contact.

Cookies and Tracking

We use session cookies to keep you logged in across pages and analytics cookies to understand how the lobby is used. You can limit non-essential cookies via your browser settings; doing so may affect how some features load.

Retention and Deletion

Active account data stays on file while your account is open. If you close your account, we retain only what local regulations require us to keep, then delete the rest.

Data Request Process

Submit a data access or deletion request through live chat or the support email. We aim to confirm receipt within two business days and complete the request within the timeframe local law requires.

PRIVACY CONTACT

Reach Us About Your Privacy

If you want to access the data we hold on your account, correct inaccurate details, or ask us to delete information no longer needed, use one of the channels below. Our Indonesia support team handles data requests alongside general account help — you do not need a separate process to raise a privacy question.

Live Chat Reach the support team directly from your account dashboard. Available for account queries including data access requests and wallet verification questions.
Email Support Send your data request to our support address listed in the account help section. Include your registered account name and the specific data you are asking about.
Account Settings Some data corrections — like updating your contact number or e-wallet details for DANA, OVO, or GoPay — can be handled directly inside your account settings without contacting support.

Common Questions About Your Privacy

These are the questions we get most often about how your data is collected, stored, and accessed on hundatoto.

We collect your name, contact details, and the information you provide during account verification. Once you deposit, transaction data tied to your DANA, OVO, or GoPay wallet is also recorded against your account.

We share data only with processors that handle a specific task — payment verification, security checks — and only the data they need. We do not sell your information or pass it to advertisers.

Contact support through live chat or the email address in your account help section. State your registered account name and what you are requesting. We will confirm receipt and respond within the timeframe local law requires.

Yes. Send a deletion request via live chat or support email. We will remove data that is not required under applicable local regulations. Some transaction records may be retained for a legally required period after your account closes.

Wallet transaction data is recorded for each deposit or withdrawal and used only to process payments and verify account activity. We do not store your wallet PIN or third-party authentication tokens.

Inactive accounts are subject to the same data-handling rules as active ones. Closing your account triggers a review of what can be deleted. Data kept after closure is held only as long as local regulations require, then removed.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.